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Privacy Policy

Last updated: May 24, 2026

1. Introduction

HandymenSkills ("we," "our," or "us") operates the HandymenSkills mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you register or use our Service, we may collect:

  • Full name, email address, and phone number
  • Profile photo and identification documents
  • Physical address and location data
  • Bank account and payment information
  • Skills, work experience, and certifications

Automatically Collected Information

  • Device type, operating system, and unique device identifiers
  • IP address and browser type
  • Location data (GPS) when you grant permission
  • App usage data and interaction logs
  • Push notification tokens

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Connect service providers with clients
  • Process payments and transactions
  • Send booking confirmations and service updates
  • Verify your identity and professional credentials
  • Provide location-based services to match nearby workers and clients
  • Send push notifications about bookings, messages, and updates
  • Improve and optimize our Service
  • Prevent fraud and ensure safety

4. Information Sharing

We may share your information with:

  • Other users: Your profile information (name, photo, skills, ratings) is visible to clients or workers you interact with
  • Payment processors: Paystack processes payment transactions on our behalf
  • Service providers: Firebase (notifications), Supabase (data storage), and other third-party services essential to operating the platform
  • Legal requirements: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit. We implement industry-standard security measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Location Data

Our app collects location data to match service providers with nearby clients. Location access is requested at runtime and can be disabled through your device settings at any time. Disabling location services may limit certain features of the app.

7. Push Notifications

We use Firebase Cloud Messaging to send push notifications about bookings, messages, and important updates. You can manage notification preferences in your device settings.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Withdraw consent for data processing
  • Export your data in a portable format

To exercise these rights, contact us at support@handymenskills.ng.

9. Account and Data Deletion

You may request deletion of your account and all associated personal data at any time. To do so, visit the Account Deletion page or email us at support@handymenskills.ng. We will process deletion requests within 30 days. Some data may be retained as required by law or for legitimate business purposes (e.g., transaction records).

10. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: